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Repeat Prescriptions

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IMPORTANT NOTICE

From 1st September 2017 you will no longer be able to order your repeat prescription by email.

You must register for our new on-line service.

Please download  a registration form, return it to the surgery and we will send you a code to set up your unique registration.

Registration Form - Online Services

Patients on long-term medication can order repeat prescriptions in a number of ways:

    

  • In person - by calling at the surgery and leaving your repeat slip with the required items clearly marked.
  • On-line - Complete a form to register for this service.
  • By post  - send it to Quayside Medical Practice, 82-84 Strand Road, BT48 7NN remembering to enclose a stamped addressed envelope if you want us to post it back to you.
  • By fax  -  to 02871 373729.
  • Via your chemist - please allow a further 24 hours.

Please note we do not accept telephone requests for normal repeat prescriptions.

Acute Prescriptions

Requests for acute prescriptions may be telephoned between 10:00 - 12:00 and 14:00 - 16:00 each weekday. Prescriptions ordered before 11:00 will be ready at 14:00 and those ordered after this will be ready at 17:30.

When you request an acute prescription the doctor may ask you to make an appointment rather than issue a prescription.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

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Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. Patients ordering via a chemist should allow a further 24 hours.

 
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