Quayside Medical Practice - Information about the doctors surgery opening hours, appointments, online prescriptions, health information and much more

Noticeboard

CHANGES TO ORDERING PRESCITIONS BY EMAIL

PLEASE CLICK ON PRESCRIPTIONS SECTION ABOVE TO SEE HOW TO GO ABOUT ORDERING ONLINE AND OTHER METHODS.

CHANGE TO PROCEDURE FOR BOOKING ROUTINE APPOINTMENTS

From 1st December 2018 Appointments may be booked as follows:-

On-line from 5.50pm
By telephone from 9.00am

It will no longer be possible to book appointments in person at reception desk, this will end the unacceptable practice of having to queue outside in order to make an appointment.

Forms to register for online booking are available at reception.

NEW ARRANGEMENTS FOR CAR PARK

WE REGRET THAT WE HAVE HAD TO SECURE THE SERVICES OF A CAR PARK MANAGEMENT COMPANY FOR OUR CAR PARK.

A CAMERA IS NOW INSTALLED TO RECORD THE NUMBER PLATE OF ALL VEHICLES ENTERING THE CAR PARK.

ANYONE WITH LEGITAMITE BUSINESS IN THE SURGERY MUST ENTER THEIR CAR REGISTRATION NUMBER ON 1 OF 2 IPADS LOCATED IN RECPTION AREA TO RECEIVE A PARKING PERMIT, ALSO IF SOMEONE IS WAITING FOR YOU IN THE CAR PARK THEIR REGISTRATION NUMBER MUST BE ENTERED ON 1 OF THE IPADS.

CAR NUMBER PLATES THAT ARE NOT VALIDATED WILL RECEIVE A PARKING FINE.

NOTICE TO PATIENTS

You will be aware that the on-line services for ordering repeat prescriptions

and making appointments has not been available since 27^th March 2019.

The practice is working closely with the service provider in an attempt to resolve this issue and regret that it is taking so long.

We realise that this a real inconvenience for the many patients that have taken the time and effort to register for the on-line services and who found them to work well when fully operational.

For this reason we wish to continue to work towards a complete solution to the technical issues before considering any long term changes.

In the meantime patients may book appointments in person and by telephone from 9.00am Monday – Friday.

Repeat prescriptions may be ordered by telephone between 10.00am -12.00pm and 2.00pm – 4.00pm Monday – Friday. Please allow 48 hours for collection.

We sincerely apologise for this inconvenience.

(Site updated 10/04/2019)